Allison Metz, Leah Bartley, and Amanda Farley discuss how they think principle-based implementation support can be helpful as they make decisions around implementation and try to be the best partners possible for public agencies during the challenging time of the COVID-19 crisis.  The five principles which guide NIRN's work – empathy, curiosity, commitment, methodical, transdisciplinary – are perhaps more critical in this time of crisis than ever before.